Awful company! Order 278290 12 February 2013 Reviewer: Karl hull from Uk
144 of 282 people found this review helpful
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Ordered hampers from iflorist / ihamper for Christmas presents.
Hampers were meant to be delivered on 23rd December. Didn't turn up. Called on 24th was assured they would be delivered that day. They didn't!
I then had to rush out to buy more presents! Which is not what I wanted to do on Christmas Eve!
When the office finially reopened I was told they had to do an investigation with the courier!
I called multiple times a weeks for over a month being fobbed off time and time again!
I have finially been told the item had been delivered so I wouldn't get a refund! I didn't recieve the items and am over £100 out of pocket! Don't think it should be me out of pocket due to a delivery driver taking it to the wrong place!
Customer service is shocking! Never any one in charge to talk to when you call up and they have put the phone down on me multiple times!
Awful company! Will be sending letters to paper, watchdog, etc, anyone who will listen!
In summary, I would not recommend iFlorist to a friend.
