Don't do it 19 July 2012 Reviewer: Flowood from London
195 of 348 people found this review helpful
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I booked a delivery to go to my sister in France for her fortieth birthday. I place the order 4 days before and chose a delivery date. My flowers did not arrive and I had no response from I florist. When I finally managd to get one of them on "live chat". It was 6 dats after I had placed my order. Nobody knew why it hadn't been delivered. And I was assured that someone would get back to me. They didn't. So I tried "live chat" again. I got the same perfunctory answers and was told that my delivery had failed and that they would have to reprocess the order and that they couldnt now be delivered until day. 12. I was told repeatedly to be patient and someone would email me They didnt. I so far have sent 20 emails and have obtained a supervisors email. If anybody would like it [email protected]. This until now has still not got a response. Do not use this company. I have spoken to inter flora today who say they will deliver today and it was cheaper. DONT USE THEM.
The good reviews look like they have done them themselves.
In summary, I would not recommend iFlorist to a friend.