Forget it! 19 June 2012 Reviewer: Mrs Wookie from UK
251 of 455 people found this review helpful
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That will teach me for not reveiwing a company before I use it
I have never ordered flowers to be delivered outside of the UK before and chose iFlorist as their prices seemed fair and they offered international delivery using local florists.
I placed my order and asked for it to be delivered the next day. I am in the UK and wanted the flowers delivered to a dear friend in the USA.
I double checked her address and checked it on Google Maps etc
Placed the order on iFlorist no problem, website was very easy to use. Never heard anything from my friend the next day so tried to track the order online but no information available.
I used their on line chat service and was told that I had supplied an incorrect Zip Code, so why was no contact made to me?
I gave them the full address and Zip Code again and they said the prolem had been retified and they would try delivery again yesterday....no flowers again
Went back to online chat again this morning and was again told that I has supplied an invalid address.
I politely replied that I did not wish to discuss this any further and please could me money be refunded today
I have been told (and have kept the transcript of the conversation) that I will have me money refunded but it could take up to 10 working days.
Please aviod these people at all costs. The Website and chat facilities are a great idea, pity the service and product are non existant.
In summary, I would not recommend iFlorist to a friend.
