Absolute Disgrace 27 July 2021 Reviewer: Natasha from UK
24 of 47 people found this review helpful
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I cannot express my disappointment in the bouquet I ordered. It literally looks nothing like the photo and is so sparse. I raised this with the company showing them a number of photos in comparison to what is advertised on their website and they actually said and I quote they feel ‘the bouquet has been made to the correct quality and size as expected, and is to value’. I’m really appalled by their response which I disputed and all they could say was ‘apologies for your dissatisfaction’. Definitely would never order flowers from them again and would never recommend them.
In summary, I would not recommend Serenata Flowers to a friend.
