Avoid avoid avoid 02 April 2017 Reviewer: Alana from Hertfordshire, UK
70 of 139 people found this review helpful
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AVOID AVOID AVOID!!!
Wish I could give -10 stars. Don't trust anyone who has put 5 stars (it's probably them writing their own)
Paid £25 for mothers day flowers for them to arrive looking no bigger than a bunch I could have brought at tesco for £3
To make it worse the day after 80-90% of the bouquet were dead so looked like they had been on a lamppost for 5 days.
I tried to make a complaint and they wouldn't pass me to their complaints department so had to keep talking to someone in their general enquiries and all the responses were "the bouquet made to the quality described" - if that's their quality it's 200% a RIP-OFF I wouldn't have paid £0.50p for this bunch.
Please read and be advised to go elsewhere
Summary: AVOID & a total RIP-OFF
Alana
In summary, I would not recommend Serenata Flowers to a friend.
