What an awful experience! 27 July 2016 Reviewer: 1 from U.K.
92 of 189 people found this review helpful
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This is probably the worst experience I have ever had with a company! I placed an order with flying flowers for my husband for our 1st Anniversary, which is supposed to be one of the most special days. I chose special guaranteed delivery at the checkout to ensure my husband received this order on our actual anniversary date. I rang up a few times to ask where my order was and the person who answered the phone said it would be here yesterday at 7. It still did not arrive, I rang again to ask where it was and was told it won't be delivered until the day after our anniversary! How shocking is this! What good is a surprise the day after a special occasion? The staff yesterday were not sympathetic at all and refused to let me speak to someone more senior.
It was the first time I ordered from flying flowers and definitely the last! Very very disappointed in them for ruining our special day. Not a reliable service at all.
In summary, I would not recommend Flying Flowers to a friend.
