Scam - do not use 23 July 2016 Reviewer: Nt from London
135 of 271 people found this review helpful
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Stick with Interflora. This company is a joke. There is no customer service number and no one answers emails. My mom's birthday flowers failed to be delivered and my local contact received a message saying there was a problem with the address...there wasn't. The address was correct. My order online was showing as 'delivered' when it had not been. No solution offered, No one called to sort out the delivery. Radio silence! I am completely unable to get in touch with anyone from the company. They have no number and do not answer emails. These people are scam artists. I have no idea where the flowers are or if I will get my money back. An absolutely joke of a business. Worst yet my brother's wedding flowers & champagne are ordered with them and due to be delivered next week. I am sick with worry that they will not turn up either. What a disgrace this company is. DO NOT USE THEM UNDER ANY CIRCUMSTANCE! I have since seen their online reviews which are terrible, with many other customers experiencing the same thing I did.
In summary, I would not recommend Flora Queen to a friend.
