Never got the flowers but was charged. DO NOT TRUST!!! 03 May 2016 Reviewer: Egle from United Kingdom
122 of 230 people found this review helpful
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I ordered some flowers for my family while they were away for holiday in Spain.
It did not get delivered and I got an email saying the address is not full. I asked what information was missing but no one replied me for like a week.
They also had the recipient's and my phone numbers to call for directions, but never bothered as it was not a Spanish number.
Only later I noticed I still got charged for it. Emailed them again, just to get an answer saying they don't take responsibility for not delivering if the address is incorrect. Still not sure whats wrong with the address as my family managed to find it, don't see why a local driver couldn't.
Do not order from this company, they don't respect their clients and customer service is horrendous.
In summary, I would not recommend Flora Queen to a friend.
