Disgusting customer service 02 September 2015 Reviewer: Mrs from UK
141 of 275 people found this review helpful
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My flowers were supposed to be delivered yesterday, but did not arrive. When I contacted customer services they told me I had got the date wrong - which I know I hadn't. They are going to deliver today which is no use as my mum is now away for a couple of days. When I told this to the woman at customer services she was completely unsympathetic and was unwilling to arrange redelivery, so now my mum will be picking up a box of dead flowers from the post office when she gets back.
They would not offer me a refund and were very rude about it, no customer service whatsoever. I have since discovered many other reviews of this company being shoddy, unreliable & with poor customer service - this is certainly my experience.
DO NOT ORDER FROM THEM!!!!!
In summary, I would not recommend Flying Flowers to a friend.
