Poor quality flowers 18 February 2015 Reviewer: Finbar from Uk
127 of 218 people found this review helpful
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I stopped using Flying Flowers when I found out that the flowers I sent were of poor quality. Unfortunately a friend still uses them and in the last 6 months I have received two lots of sub standard flowers. The company rely on the fact that people who receive the flowers will not complain as they do not wish to upset the sender. I contacted the customer service team and sent pictures but they said as I had not complained quick enough they were unable to help. The customer service team is not interested in any negative feedback and at the same time has no intention of trying to resolve an issue. This time I have let my friend know as hopefully she will stop using them as well. Flowers should be a pleasure to receive not a disappointment. Even worse when you receive a potted plant coating £15 knowing you could buy it for less than £5.
In summary, I would not recommend Flying Flowers to a friend.
