Dreadful. don't bother - they cannot deliver 22 November 2014 Reviewer: Gigi By The Sea from UK
162 of 318 people found this review helpful
Variety and Choice:
Quality:
Special Offers and Promotions:
Delivery Cost / Efficiency:
Value for Money / Price:
Ease of Use / Navigation:
Customer Support:
Overall Star Rating:
Ordered a large bouquet and card for an aunts special birthday (ordering was easy hence one star)THEY WERE NOT DELIVERED. Arranged for another bouquet to be delivered after a week. THEY TOO WERE NOT DELIVERED. No apology or compensation offered. Assume that this must happen often because nobody seemed that surprised or that concerned. STRONGLY ADVISE DO NOT USE THIS COMPANY. Can't comment on the quality of the flowers because no one, myself or the would be recipient saw any!
Very hard to find a feedback form so guessing the organisation select their own feedback for their own website. If I could leave NO STARS I would.
In summary, I would not recommend Serenata Flowers to a friend.
