Ver disappointed 24 July 2014 Reviewer: Sandra from UK
175 of 319 people found this review helpful
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I received what should have been a delightful surprise from my daughter on the occasion of my retirement. I opened my front door only to see a delivery person getting back into his van and on seeing me he pointed to the box on my doorstep and said "flowers".
The box was very battered and on opening I found a very sad looking arrangement. Two beautiful rose heads had come off their stems as had a Gerbera head. All the stocks had lost the top of their heads and another Gerbera was hanging of its stem all the other flowers were wilting.
I rang my daughter to thank her for the kind thought but had to tell her about the condition of the delivery, she had paid a lot of money!!
She rang customer services who said they would deliver some more tomorrow and refund the money which I am trusting they will do!
Personally I would not waste my money on this service but instead buy a bunch from my local supermarket or garage better still a local florist where the flowers are better and last longer.
In summary, I would not recommend Next Flowers to a friend.
