So unprofessional 29 March 2014 Reviewer: Shivylo from Uk
157 of 262 people found this review helpful
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I also like a lot of people on here wish id read the reviews here before ordering anything. I ordered flowers for mothers day to be delivered in Ireland on the day. This morning THE DAY BEFORE MOTHERS DAY I received an email informing me that my order was cancelled as the flowers id ordered were not available for delivery in Ireland. At no point during the purchase did they mention this they allowed me to complete the purchase they even sent me an email to confirm my order and took the money from my account. As the only way to contact them is online I did this and all I got in reply was "sorry for the inconvenience". They are completely unprofessional for the fact they left it till the last minute to tell me and also allowing the transaction to be processed. It is too late now to make alternative arrangements and I wont see the money back in my account for at least a week. I will never use them again.
In summary, I would not recommend Serenata Flowers to a friend.
