Avoid like the plauge! 16 July 2012 Reviewer: Stuart from Bishops Stortford, UK
186 of 363 people found this review helpful
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OK I brought my other half some flowers for an apology, I ordered them no problem, and paid for express shipping. Guess what? Flowers never arrived. I called them up and they did refund my express shipping cost and they told me that they would contact the courier company they use to the flowers and find out what went wrong. Typically there web site was down and the customer service team wouldn't let me contact the courier services myself. So I waited a hour and then call back to find the progress of my flowers. To my dismay nothing, but the next person I spoke to was kind enough to refund all my money and if the flowers did turn up keep them for free as a sorry gift. First and last time they will be used. I advise you to go go near them even with ten foot barge poll?!
In summary, I would not recommend Serenata Flowers to a friend.
