Eden4Flowers 14 September 2011 Reviewer: Smerch from UK
193 of 444 people found this review helpful
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I would not use eden4flowers ever again! First of all they delivered the wrong flowers in a box that had been bashed and wet which made one of the flower heads even fall off! I also ordered chocolates and a vase to come with the flowers and these were not delivered. Upon complaining they said they would need a picture of the flowers so they could take up the complaint. However in a later email they admitted to substituting one of the flowers because they didn't have those in store which is fair enough but they never told me this at the beginning of the complaint. The vase and chocolates weren't delivered and providing a picture would not prove this. The customer care response was quick however the information and helpfulness of it was awful! I would recommend you stay away!
In summary, I would not recommend Eden4Flowers to a friend.
