As with most other reviewers, avoid serenata flowers! 27 March 2022 Reviewer: Jonathan from United Kingdom
20 of 40 people found this review helpful
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I am absolutely disgusted with this order. It's the first time I've used your company and for £35 I'd expect a better product.
I purchased this bouquet to give to my Mum on Mother's Day and judging by what she has received, she probably thinks her hate her.
Most of the flowers are squashed or flattened. The leafs are shrivelled or dead. You don't say on your site that they get delivered in a box and need to be assembled upon delivery, the picture shows a bouquet in wrapping with a bow! You are misrepresenting your product and misleading your customers.
Absolutely shocking to charge that much and just post a load of dead flowers in a box.
After reading reviews online, their customer service is as poor as their flowers. Don't make the same mistake I made, avoid this company at all costs. They are based in Malta so you'll have no chance of getting a refund
In summary, I would not recommend Serenata Flowers to a friend.