Never delivered 04 January 2022 Reviewer: James from Australi
29 of 58 people found this review helpful
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I ordered flowers for a romantic occasion and they were never delivered, I ordered on a Sunday with expected delivery on a Wednesday. I emailed on Thursday after no delivery and was told I need to wait 24 hours. Emailed on Friday after seeing that their internal tracking said the delivery failed. Response was that the driver could not find the address… I assume he hasn’t heard of google.
My only options were wait another 8 days for them to deliver again or get a refund, even though they offer a guaranteed next day delivery fee. Not much of a choice when the flowers are for an anniversary.
After reading the other reviews, I’m glad they weren’t delivered, as the receiver would have have been even more disappointed than I am.
In summary, I would not recommend Serenata Flowers to a friend.
