Bad quality and false advertising 05 June 2020 Reviewer: Danielle C from Uk
36 of 75 people found this review helpful
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Bad Quality and False advertising
We chose to order some flowers for my nanna who’s husband had just passed away. We specifically chose a bright coloured bouquet with less foliage, for two reasons, shes upset and we wanted bright colours and also she has tea bouquets with loads of foliage.
We chose a medium sized bouquet called ‘Golden Sunshine’ which cost of £42.98 in total. What was delivered was a good size bouquet but we a large amount of foliage and a total of 3 flowers that were yellow. The rest were green and purple!
After contacting the customer services team, I have been told that the substitutions were acceptable under their guidelines. The quality is also bad, the 3 roses in the medium size bouquet has completely wilted and dropped down after 2 days of being in a vase with water. Pictures can be provided!
In summary, I would not recommend eFlorist to a friend.