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Clare Florist Reviews

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Editor's Overall Rating:
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Category: UK Flower Delivery Services
Website: http://www.clareflorist.co.uk



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Clare Florist
14 February 2012
Reviewer: Kegz1975 from UK

217 of 418 people found this review helpful

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Partner ordered dozen red roses for valentines day,what they advertise on the site is not what was delivered, the bouquet looks nothing like the picture, it is loosely arranged, arrives without water in the base, no pretty little personal touches like you get with a local florist, no pretty valentines wrapping, bows nothing, the flowers were of the most poorest quality of roses in comparison to others I have had from local florists, and they only sent 11 instead of 12 roses which is total lack of care and attention to detail when my partner paid good money, and I got a bunch of flowers with petals having fell off petals torn, poorly arranged. The box it came in did not look as neat as the box on the site, was wet, & bashed, torn, and had horrible brown tape around it, no lid, just a flap over top, and the flowers were not secure inside. I find it quite unfair that their site does not allow for negative feedback also. They are not being honest to customers. All you get in response to any complaint is the offer of more flowers as a gesture and apology! no mention of part refund or anything, they have your money so who cares. really really annoyed by this, ruined my partners valentines day gesture. we will never use this company again

In summary, I would not recommend Clare Florist to a friend.



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